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Public Records Requests Management - Survey of 2023 Priorities

Another year is nearly behind us...how have your priorities changed for 2023?  

Since 2019, the GovQA team have conducted an annual survey to gather the opinions of state and local governments on their public records priorities for the year ahead.

Over 300 of your peers in public records add their voices to the survey each year. Together, we're creating statistically significant data — valuable information you can use to set expectations and guide your planning.

Let's dive in!

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2.  

What is your organization type?

3.  

Do you represent a Public Safety organization?

5.  

What role(s) do you play in your organization?

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We want to increase transparency and trust.
We want to deliver excellent customer experiences and/or increase digital access.
We want to increase efficiencies and/or gain time for other important missions.
We want to improve response time.
We want to improve crisis communication planning.
We want to improve or maintain community engagement.
We want to increase revenue and/or recover costs to fund other important missions.
8.  

Do you manage other types of requests and systems beyond public records as well? Please check any that apply.

9.  

Beyond public records, which community engagement tools do you wish to improve or add in 2023 (if any)? 

11.  

Did you enjoy this survey experience? It was built using the Granicus EngagementHQ survey tools.  Would you like to know more about these tools?