Questions Tool

Receive questions in a managed space that accommodates your public or private responses.

  • Respond to questions privately (an email is triggered back to the participant) or publicly (both question and responses appear on the site)
  • Allow verified or unverified participation (this demonstration uses unverified participation)
  • Notifications are sent to administrators when new questions are posted
  • Integrate a range of widgets in the project page side bar to add additional resources to the Questions tool
  • Create a Live Q&A by setting a timeframe during which the tool is open and have an expert answer questions in realtime

Explore the questions tool below to learn more about how it works.

Receive questions in a managed space that accommodates your public or private responses.

  • Respond to questions privately (an email is triggered back to the participant) or publicly (both question and responses appear on the site)
  • Allow verified or unverified participation (this demonstration uses unverified participation)
  • Notifications are sent to administrators when new questions are posted
  • Integrate a range of widgets in the project page side bar to add additional resources to the Questions tool
  • Create a Live Q&A by setting a timeframe during which the tool is open and have an expert answer questions in realtime

Explore the questions tool below to learn more about how it works.

Using the Questions Tool

Do you have questions about this tool or EngagementHQ? Ask them here and one of our team will get back to you with an answer. 

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  • Does your Q&A tool have the ability to interact with Facebook, as well as email and sms type messages? My Mayor is looking for some software that a person can reach out to in a variety of ways and get a response back, but also keep all the communication in the same location

    Jon asked about 4 years ago

    Thanks for your question!

    Our SMS integration allows you to send out bulk text messages with Polls or Forum postings and funnel those replies automatically into your EngagementHQ Project. We offer email integration allowing you to close the loop with past participants and build emails directly within the software. We do not currently have an option to link tools to social media sites but you can share project links to help stakeholders quickly access projects and engagement tools. You can check out our marketplace page for more information about the different integration options we offer https://www.bangthetable.com/marketplace/

  • Can I use this tool to create a Live Q&A event?

    BtT asked over 4 years ago

    Yes! It is easy to set up the Questions tool as a live event. You can set the tool to run for a specific time and have subject matter experts available to answer questions. You can also embed a live stream presentation to the project page to create an engaging online experience.

    Update: Here is an example of a live event run by Bang the Table Practice Lead Dan Popping.

    live q&a
    live q&a

  • Who answers the questions?

    BtT asked over 4 years ago

    You or your team can answer participant questions. Additionally you can bring in subject matter experts to answer questions.

    On this site a member of the Bang the Table team will answer you. 

    administration
    administration

  • How do participants know when their question has been answered?

    BtT asked over 4 years ago

    Participants will be emailed when a question is answered, they will receive a copy of their question, the answer and a link to view the project.

    When a question is submitted the admin team will receive an email notification. You can customize all of these emails at any time.

    notifications
    notifications
Page last updated: 08 Jun 2022, 05:46 PM