The FAQs Widget

This is a great place to highlight the questions you are being asked often. If you can answer a participants initial question from the outset you leave them open to ask more in-depth follow-up questions. 

All admin associated with the project will be emailed when a question is asked. You can easily manage who is notified in the tool settings. Participants will also be notified confirming their submission and again once their question has been answered. These notifications are all fully customizable. 

Encourage your community to come to you for expert lead information by enabling social sharing. This will help to spread the correct answers to community questions. It will also encourage social media users to come to your site for answers to their questions rather than relying on other social users.